Obtaining client referrals and references

$39.00
Professional Development:
2 hours
Workplace Activities:
75 minutes
Online Length:
45 minutes
Professional Development Certificate:
Yes on completion
FPA Accredited:
Yes
FPA Professional Dimensions:
2 hours Attributes and Performance
ASIC Knowledge Requirements:
2 hours Skill Requirements
Current stock: 0
Description

Description

What is this topic about?

This topic is about boosting client referrals in your business. It's one of two topics in this series. In this topic we focus on your interpersonal skills - your ability to discuss referrals with your clients in a confident and effective way. We'll examine the fears which hold you back, techniques which build confidence and a look at common mistakes made in referral discussions with clients.

Why is this topic important?

This topic is important because many professionals have a strong reluctance to discuss referrals with their clients, even though client referrals typically are the best source of new clients in most industries. In this topic we help you overcome your fears on this topic and allow you to develop a more confident way of discussing referrals with your clients.

Who is this topic for?

This topic is suitable for any client relationship manager or sales professional who would benefit from having more client referrals to grow their business.

Additional Info

Additional Info

Professional Development:
2 hours
Workplace Activities:
75 minutes
Online Length:
45 minutes
Professional Development Certificate:
Yes on completion
FPA Accredited:
Yes
FPA Professional Dimensions:
2 hours Attributes and Performance
ASIC Knowledge Requirements:
2 hours Skill Requirements

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