Communicating effectively in the workplace

$39.00
Total Length:
2 hours
Offline Length:
45 minutes
Online Length:
75 minutes
Certificate:
Yes on completion
Platforms:
Yes, on desktop, tablet or mobile (widescreen)
Current stock: 0
Description

Description

What is this topic about?

This topic is about the awareness and ability of professionals to be an overall effective communicator in their workplace. This topic identifies the key components of communication and communication styles. It examines key listening skills and how to ‘listen to understand’, not just to ‘listen to reply’. There are practical tips for both verbal and non-verbal communication, including a specific analysis of common workplace communication – email, phone and internal meetings.

Why is this topic important?

This topic is important because the modern workplace makes many demands – more tasks, shorter deadlines, increasing change, extra responsibilities. Workplaces are also increasingly diverse, with a range of colleagues from different backgrounds, cultures, genders and personalities. Effective communication skills are critical to drive productivity and create harmonious teams.

Who is this topic for?

This topic is suitable for all professionals who wish to improve their ability to understand and be understood, as well as work more effectively with their colleagues and teams.

Additional Info

Additional Info

Total Length:
2 hours
Offline Length:
45 minutes
Online Length:
75 minutes
Certificate:
Yes on completion
Platforms:
Yes, on desktop, tablet or mobile (widescreen)

Related Courses